The customer is required to check all the goods purchased within 5 working days from the date of receipt and immediately report any problems to the email address firstname.lastname@example.org.
After this term all the goods are considered intact and functioning.
The customer who finds articles with problems after this period is required to send them to our address, carefully packing each item to avoid damage during transport and inserting the appropriate form correctly filled in the package (link to download the form at the bottom of the page). The costs of repair or replacement of these items will be borne by Jolly Softair only in the case of obvious manufacturing defects assessed by our technician. Any repairs attempted by the customer will invalidate any type of warranty.